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Five Important First Steps When Your House Floods

Holly Clancy, September 3, 2021

It’s awful to open the door to your home, expecting comfort and calm, only to be met with a water disaster. It seems impossible and exhausting. You need a professional water damage restoration company on the scene as quickly as possible.

Water damage can be devastating. It’s not as simple as it sounds. Water seeks the paths of least resistance and inches its way under and between walls, into electrical wiring, and into nooks and crannies that you’d not think possible. Water damage restoration professionals can quickly and efficiently restore your home or office to its original condition.

Although most water damage restoration companies offer a 24-hour emergency response, there are some things you can do before they arrive.

Call a Professional Water Damage Restoration Company. Contact a professional water damage restoration firm immediately. The professionals will quickly assess the damage, then determine and outline a clear strategy for getting your home back to pre-loss condition as soon as possible.

Get in touch with the Power Company. Water and electricity can’t be mixed. If the power company has not evaluated the property and declared it safe, it may be dangerous to allow anyone inside. If you arrive home to find the power grid out and your home is flooded, don’t enter your home without first contacting your power company.

Contact Your Insurance Company. Most water damage restoration is covered under homeowners or business insurance policies. Reach out to your insurance company to begin your claims process immediately. Water Damage Restoration Services in El Paso, TX

Tell them that you have reached out to water damage restoration professionals. Ask if there are any specifics about your insurance policy that you should know before you authorize work. Ask the insurance company what type of documentation they prefer for claims.

Document. Document. Document. If it is safe to do so, begin taking photos of the water damage in your home. In a situation like this, there is no such thing as too many pictures. You should make a list of all damaged items, including furniture and soft goods. Also, consider any items that are not covered by insurance, such as art or heirloom furniture.

This is where the water damage restoration company can help. They will provide you with detailed assessments of damage, a proposal for restoration, daily notes, photos of restoration and any other documentation that might be helpful in your claim process.

Take What You Can. When deciding what furniture you can and cannot remove, use common sense. Do not try to move furniture that is already damaged. The professionals can handle those pieces. However, if you see that couch cushions or wooden dining room chairs could be relocated to a dry, warm place to begin drying, go ahead and move those pieces.

You need someone who has decades of experience, expertise, as well as professionalism in times of crisis. California Steam Clean is a Santa Rosa-based family-owned water damage restoration company. We treat your family as if we were our own.

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